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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Emma Jex

Emma Jex

February 3, 2025

5  out of  5
rating by Emma Jex
"Riley knows his stuff"
We responded:
"Emma, thank you for taking the time to give us a 5-Star review. We appreciate your feedback. I will be sure to pass your feedback on to Riley! "
Profile photo of Christopher Vallette

Christopher Vallette

January 28, 2025

5  out of  5
rating by Christopher Vallette
"State farm has been my Renters insurance for several years. Fast, easy, and no hassle agents that don't upset me on things I do not need."
We responded:
"Christopher, thank you for taking the time to give our office a 5-Star review! We try our best to make our process simple and hassle free, while providing the insurance coverage that fits your current need. We look forward to helping you with your insurance needs going forward! "
Profile photo of Kyle Tripp

Kyle Tripp

January 27, 2025

5  out of  5
rating by Kyle Tripp
"Riley rules, 30 minutes he saved me a $100! Thanx man!"
We responded:
"Kyle, thank you so much for your 5-Star review! We are thrilled to hear you had a great experience and appreciate your support! "
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Sydney Higginson

January 23, 2025

5  out of  5
rating by Sydney Higginson
"I had State Farm call me back about renters insurance, telling them that I was only free to talk during my lunch break, and Darin respected that. With only a few questions, he set it up very quickly."
We responded:
"Sydney, thank you for your 5-Star review! We truly appreciate your kinds words and are thrilled to hear that you had a great experience with us! "
Profile photo of Jon Clark

Jon Clark

January 20, 2025

5  out of  5
rating by Jon Clark
"Way better than Farm Bureau"
We responded:
"Jon, thank you for taking the time to give our office a 5-Star review!"
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Olivia Sullivan

January 17, 2025

5  out of  5
rating by Olivia Sullivan
"10/10 would recommend Darin Thurman State Farm. They make you feel so loved and welcome. Literally the friendliest and loveliest people ever especially Kooper :) He is literally the best 🩶😁 But overall 10/10 experience with everyone"
We responded:
"Olivia, thank you for taking the time to give our office a 5-Star review. We definitely pride ourselves in being friendly and helpful and you are correct in saying Kooper is the best!"
Profile photo of Joliene Crystal

Joliene Crystal

January 16, 2025

5  out of  5
rating by Joliene Crystal
"Friendly, personal staff who truly want to help you. Thank you Jessi Glon"
We responded:
"Joliene, thanks for taking the time to give our office a 5-Star review. We really try our best to help wherever we possibly can. Jessi is a great asset to our office and she is very welcoming to everyone. Thanks again. "
Profile photo of Joely Jex

Joely Jex

January 16, 2025

5  out of  5
rating by Joely Jex
"Riley was absolutely amazing!!"
We responded:
"Joely, thank you for the 5-Star review. Riley is truly one of the best! "
Profile photo of Drew Hunter

Drew Hunter

January 16, 2025

5  out of  5
rating by Drew Hunter
"Kooper is the bestest ever in the whole wide world, and is a great kisser💋"
We responded:
"Drew, thank you for the 5-Star review. I will pass your feedback on to Kooper in hopes that he can continue his bestest efforts. "
Profile photo of John Wertenbaker

John Wertenbaker

January 16, 2025

5  out of  5
rating by John Wertenbaker
"When my old insurance company raised my rates far beyond the rate of inflation, I decided to give my local State Farm agent in Rigby a try. Jonathan was very patient in helping me navigate through a few special situations with my car insurance. He is very easy to work with, professional, courteous, and personable. He took the time to make sure everything was just right, and didn't rush me through anything. Bottom line, he saved me $1,400 per year between my homeowner's and car insurance policies. I highly recommend switching to State Farm, and I'm glad that Jonathan was the one who helped me do it."
We responded:
"John, thank you for your 5-Star review! We appreciate your feedback and I pass your feedback along to John. We really do try our best to provide outstanding service as well as helping our customers to receive the insurance they need for their given situation. If you ever need anything don’t hesitate to reach out. We are here to help. "
Profile photo of Rebecca Wood

Rebecca Wood

January 14, 2025

5  out of  5
rating by Rebecca Wood
"Always willing to help with excellent customer service. Hassle free insurance at the drop of a hat. Thanks for keeping us covered."
We responded:
"Rebecca, thank you for taking the time to give us a 5-Star review. We are so glad to hear about your positive experience with our office and our team. We look forward to continuing to help you in any way possible. Thanks again! "
Profile photo of Carson Jex

Carson Jex

January 14, 2025

5  out of  5
rating by Carson Jex
"Riley is the best!!!"
We responded:
"Carson, thank you for the 5-star review! Riley is awesome! We are here to help if you need anything! "
Profile photo of Brian Brower

Brian Brower

January 10, 2025

5  out of  5
rating by Brian Brower
"This office is great! Not only are they helpful in answering your questions about life and property insurance, but are always very welcoming and friendly. If you want a company that cares about you, pop in and chat with Riley or Jon."
We responded:
"Brian, thank you for the 5-Star review! Thank you for your kind words, it is much appreciated! Let us know if you have anything come up that we can help up with. "
Profile photo of Irene Summers

Irene Summers

January 9, 2025

5  out of  5
rating by Irene Summers
"Amazing service. And gave a great insurance policy for my vehicle."
We responded:
"Irene, thank you for your 5-Star review. We are here to take care of you with all your insurance needs. Never hesitate to reach out if you need anything! "
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nichole brown

January 8, 2025

5  out of  5
rating by nichole brown
"Riley was super helpful to get my insurance transferred to here in Idaho and get the best rates for my new Subaru. I would definitely recommend to anyone needing new insurance"
We responded:
"Hi Nichole, thank you for the 5-Star review! Riley truly is a very helpful and is a great asset to our office. We are here to help you out in any way possible. Let us know if you need anything. Thanks again! "
Profile photo of Kooper Bowman

Kooper Bowman

January 6, 2025

5  out of  5
rating by Kooper Bowman
"Riley is so great to work with! 10/10 would recommend"
We responded:
"Kooper, thank you for your 5 Star review! "
Profile photo of Jessi Glon

Jessi Glon

January 6, 2025

5  out of  5
rating by Jessi Glon
"Jon saved me $180 a month on my auto insurance. So awesome!!"
We responded:
"Jessi, thank you for your 5-Star review! "
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Ryan Chrstine

January 27, 2024

5  out of  5
rating by Ryan Chrstine
"I am 100 percent satisfied with DarinThurman’s office. They saved me so much on my motorhome and car insurance policies. They customized my policies for me. I now recommend State Farm to everyone."
We responded:
"Ryan, thank you for the 5 Star review! We appreciate you as a policyholder. If there is ever anything we can do to help out, or if you have any issues at any time, don’t hesitate to let us know. We are here to help! "
Profile photo of Josh Tolman

Josh Tolman

January 17, 2024

5  out of  5
rating by Josh Tolman
"Just spoke with Riley at the Rigby location with a couple of questions. He was really helpful and knowledgeable. I switched to Statefarm about 6 or so months ago and it's been great!"
We responded:
"Thank you, Josh, for the 5 Star review! Riley is great! We, as an office, work extremely hard to provide superior customer service. Let us know if we can help out in any way! "
Profile photo of Sairlyn Huntsman

Sairlyn Huntsman

January 10, 2024

5  out of  5
rating by Sairlyn Huntsman
"So awesome, Jon that help me saved me money and was so easy to work with....so happy I switched"
We responded:
"Sairlyn, thank you for the 5-star review! We strive to provide great service at a great rate. Please let us know if there is anything we can help out with. Jon is a great asset to our business! Thanks again. "
Profile photo of K P

K P

January 10, 2024

5  out of  5
rating by K P
"So helpful everytime I have questions, highly recommend!"
We responded:
"Thank you for the review, we really appreciate it! If there is anything we can do to help you in the future, let us know! "
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Reino Macki

December 2, 2023

5  out of  5
rating by Reino Macki
"Great service and glad his my INS agent"
We responded:
"Thank you Reino, we appreciate your business! Let us know if there is ever anything we can help you out with! "
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Jaron Rose

November 1, 2023

5  out of  5
rating by Jaron Rose
"Super helpful and easy to work with."
We responded:
"Thank you, Jaron!"
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Nitya K

August 9, 2023

5  out of  5
rating by Nitya K
"Shout out to Jon for promptness, efficiency and for being so fun to talk to! Highly recommend:)"
We responded:
"Thank you, Nitya, for your 5 Star Review. We strive as an office to promptly take car of our customers. We look forward to taking care of your insurance needs! "
Profile photo of Debbie Vanderniet

Debbie Vanderniet

March 25, 2023

5  out of  5
rating by Debbie Vanderniet
"I am SO happy with my new insurance company - State Farm in Rigby! I dropped in just to compare rates with my current insurer (we had been with them for three years.) To my very pleasant surprise, the quote for our cars, home and rental property was $37.39/month less than our current policy - and the coverage is slightly better! (I know this sounds like an ad, but I promise, this is legitimate.) Furthermore, the agent took the time to compare coverage item by item, explain everything, and answer all my questions. I couldn't be more pleased, and I can't recommend the Darin Thurman State Farm agent enough!"
We responded:
"Debbie, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"